Main Page

Faculty & Staff Assistance

Information for Faculty and Staff

The information contained under the tabs to the left under the Faculty & Staff Assistance heading provides faculty and staff with a wide range of information regarding information technology resources available at SMSU. ITS strives to update this information on an ongoing basis as changes are implemented with our various services. Examples include information regarding usernames & passwords, accessing the campus network with personal devices, using network storage, and phone system tips.

Faculty

The Technology Resource Center endeavors to support, educate and serve students, faculty, staff with innovative technologies for use in today's world and into the futures.

  • Our TRC Help Desk provides assistance for computer related problems.
  • The TRC provides Instructionial Technology training.
  • Users can call in for computer assistance to our telephone support.

Our Technology Resource Center employs are trained to troubleshoot computer problems. We also employ a large number of student workers for supplemental assistance, providing a quality working experience.

SMSU also has an online database of common problems and solutions, called ServiceDesk. Once logged in, you can search for a solution to a problem. Your username and password will be your StarID Username and Password. Once you log in, you can click on "Search Solutions" and type a question into the box to search our forums to find its solution, or solutions to similar problems. 

Foundation Accepting Donations for Students Affected by House Fire Foundation Accepting Donations for Students Affected by House...

 The SMSU Foundation is accepting monetary donations on behalf of two SMSU students and their families affected by a house fire earlier this week.

Story Image Planetarium Christmas Shows at SMSU

The popular Planetarium Christmas show dates have been released.

View All
Return to Top