There is a new tool called smsu-wificonnect that will help you configure your computer to use the SMSU, smsu-managed, and smsu-guest wireless networks. Faculty/Staff members: Please note that your SMSU-Owned Computers should already be configured to access smsu-managed. If you are having internet troubles, please contact the SMSU Technology Resource Center.
Please click here for helpful documents on smsu-wificonnect setup procedures.
Persons that will need to access the SMSU network are:
1). Students using their own mobile devices
2). Faculty/Staff using their own personal devices (i.e., not owned by SMSU)
3). Faculty/Staff with SMSU-issued Smartphones
SMSU also has an online database of common problems and solutions, called ServiceDesk. Once logged in, you can search for a solution to a problem. Your username and password will be your regular SMSU Login Username and Password. (See our Usernames / Passwords page for more details.)
Once you log in, you can click on "Search Solutions" and type a question into the box to search our forums to find its solution, or solutions to similar problems.
Students and Faculty/Staff can receive assistance by contacting the Technology Resource Center Helpdesk. Fall 2012-Spring 2013 we will be open Monday-Thursday, 8:00am - 7:00pm, and Friday 8:00am - 5:00pm. Summer 2013, we are open Monday - Friday, 9:00am - 4:00pm, but closed Wednesday from 12:00 - 1:00. Any break and Holiday hours will be posted outside the TRC front doors. We can be reached by phone at 1-507-537-6111, by e-mail at firstname.lastname@example.org, or you can walk on in. We're located in BA 161, at the bottom of the double staircase, and across from Career Services.