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Leah Bittner

“The SMSU RN to BSN Program does not have you take a set amount of credits each semester. This flexible scheduling was perfect for me as it allowed me to vary the amount of credits I took each semester. I would have struggled without that flexibility as I am a non-traditional student who is also a wife, mother of four, and worked full time while completing my degree. This program is designed to fit into your life, whether you want to be a full-time or part-time student.”

Leah Bittner, '22 Alum
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Zoom Phone System

Telephone Services

SMSU has a Voice over Zoom phone system, that allows calls to be transported over Internet lines.

Zoom Logo

Dialing Tips:

On Campus calls: Dial the 4-digit extension (XXXX)

Local calls: Dial area code + 7-digit phone number

Long Distance calls: Dial area code + 7-digit phone number

Emergency calls: Dial 911

 

When using the desktop application, you can check the settings using these instructions.

For assistance with your new Zoom phone or related issues such as office move, please contact the Technology Resource Center at 507-537-6111 or TRChelpdesk@smsu.edu.

Further information regarding Zoom phone including training availability on the phone system’s features is available at the following Frequently Asked Questions (FAQ).

  1. Who do I contact regarding training on the Zoom phone system?
  2. Are there materials available for self-training?
  3. Who do I contact to report operational issues with the phones?
  4. How to set up your voicemail for the first time, or access it?
  5. How to open and sign into your zoom phone on your computer?

COLT Zoom Phone Workshop: Recording.


1. Who do I contact regarding training on the Zoom phone system?

Please contact the TRC at 6111 or TRChelpdesk@smsu.edu to schedule a training time.


2. Are there materials available for self-training?

Yes, there are one-hour trainings available on a routine basis. Registration is at these links:

Tuesdays: https://success.zoom.us/webinar/register/WN_CsiVavH5Td6fM3rnaZFNyA

Thursdays: https://success.zoom.us/webinar/register/WN_qUjxnN19RdSxyHczH6_Seg

 

The Zoom phone user guide is also available

For further inquiries about this, please contact the TRC at 6111 or TRChelpdesk@smsu.edu.


3. Who do I contact to report operational issues with the phones?

Any operational issues should be reported to the TRC at 6111 or TRChelpdesk@smsu.edu.

 

4. How to set up your voicemail for the first time, or access your voicemail settings?

To set up your voicemail for the first time or access your voicemail settings, please click here. If you encounter any issues, kindly contact the TRC at 6111 or TRChelpdesk@smsu.edu.

 

5. How to open and sign into your zoom phone on your computer? 

Please follow the provided instructions to open and sign in to your Zoom Phone application on your computer: Instructions.

 

To access the other pages under the Faculty & Staff Assistance tab, click on the links below

Last Modified: 4/10/24 2:18 PM | Website Feedback