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Student Information

To help our students understand our early alert procedures should an alert ever be reported, the below diagram was developed to outline the process step by step. Additional questions can be emailed to at any time.

Faculty Outreach

Each semester, your professors receive an email from the Office of Student Success (OSS) during week 3 and week 7 asking for their participation in an early alert survey. This survey is used to identify students who may be at-risk in their classes (or to confirm that they have no concerns at that given time). Students could be considered at-risk due to one or more of the following alert types:

  • Academic - Below a C grade in the course.
  • Attendance - Poor attendance is affecting the success of the student. 
  • Financial - Student has self-disclosed financial difficulties that may be affecting their education.
  • Personal - Student has self-disclosed personal problems or health related issues that may be affecting their education.

A comment section is also available for your professors to provide the OSS with additional comments or further explanation of the alert. 

Submission Deadline The survey expires after one week and intervention strategies begin shortly after.
Student Notification

Once the survey expires, student intervention lists are prepared for the OSS and Early Alert Intervention Team so interventions can begin. 

You will be notified if you have an early alert by one or more of the following ways:

  • Email
  • Phone Call and/or Text Message
  • Post Card
  • Other
Intervention Meetings

The Early Alert Intervention Team includes staff members from the following offices/departments: Athletics Department, Office of Diversity & Inclusion and AOS, International Student Services, College Now, Extended Learning, & the Student Success & Advising Center.

A meeting is requested to discuss the early alert(s) you received, resources available to help aid in your success, as well as a general discussion about your experience at SMSU, short and long-term goals, campus involvement, and educational intent at SMSU.

Additional Contacts To ensure that you are receiving the support that you need, alert information is also distributed to Academic Advisors to keep them informed of early alert concerns.

Last Modified: 10/1/19 2:15 PM