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Zoom Phone System

Telephone Services

SMSU has a Voice over Zoom phone system, that allows calls to be transported over Internet lines.

Zoom Logo

Dialing Tips:

On Campus calls: Dial the 4-digit extension (XXXX)

Local calls: Dial area code + 7-digit phone number

Long Distance calls: Dial area code + 7-digit phone number

Emergency calls: Dial 911

 

When using the desktop application, you can check the settings using these instructions.

For assistance with your new Zoom phone or related issues such as office move, please contact the Technology Resource Center at 507-537-6111 or TRChelpdesk@smsu.edu.

Further information regarding Zoom phone including training availability on the phone system’s features is available at the following Frequently Asked Questions (FAQ).

  1. Who do I contact regarding training on the Zoom phone system?
  2. Are there materials available for self-training?
  3. Who do I contact to report operational issues with the phones?
  4. How to set up your voicemail for the first time, or access it?


1. Who do I contact regarding training on the Zoom phone system?

Please contact the TRC at 6111 or TRChelpdesk@smsu.edu to schedule a training time.


2. Are there materials available for self-training?

Yes, there are one-hour trainings available on a routine basis. Registration is at these links:

Tuesdayshttps://success.zoom.us/webinar/register/WN_CsiVavH5Td6fM3rnaZFNyA

Thursdayshttps://success.zoom.us/webinar/register/WN_qUjxnN19RdSxyHczH6_Seg

 

The Zoom phone user guide is also available

For further inquiries about this, please contact the TRC at 6111 or TRChelpdesk@smsu.edu.


3. Who do I contact to report operational issues with the phones?

Any operational issues should be reported to the TRC at 6111 or TRChelpdesk@smsu.edu.

 

4. How to set up your voicemail for the first time, or access your voicemail settings?

To set up your voicemail for the first time or access your voicemail settings, please click here. If you encounter any issues, kindly contact the TRC at 6111 or TRChelpdesk@smsu.edu.


To access the other pages under the Student Assistance tab, click on the links below

Last Modified: 1/26/24 10:23 AM | Website Feedback