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Information Technology Services

Welcome

Welcome to the Information Technology Services (ITS) website. The ITS provides support for teaching and learning, administration, and research. If you have any technology-based problems or if you have technology questions that this web site does not address, contact the ITS Helpdesk at 507- 537 - 6111.

Minnesota State ITS Services Status
SMSU ITS Services Status

Technology Resource Center Hours

Fall and Spring Semester Hours:

 Contact: 507-537-6111  TRChelpdesk@smsu.edu

Monday - Thursday 7:30 am - 11 pm
Friday 7:30 am - 6 pm

Saturday

10 am - 5 pm
Sunday 12 pm - 11 pm

Additional Minnstate IT Service Desk Hours (Students)

 Contact: 1-844-456-3876

Monday - Thursday 7:00 am - 12:00 am (Midnight)
Friday  7:00 am - 8:00 am
Saturday 7:30 am - 6:00pm
Sunday  11:00 am - 10:00 pm

 Additional Minnstate IT Service Desk Hours (Staff & Faculty)

 Contact: 877-466-6728

Monday - Thursday 7:30 am - 10:00 pm
Friday - Saturday  7:30 am - 6:00 pm
Sunday  1:30 pm - 10:00 pm

During this time, if you have service needs from the Minnesota State System, we highly recommend using the IT Service Desk portal to submit a ticket for service.  If you cannot access the portal, you may still submit a request by phone or email. You may receive a message to leave a voicemail.

Phone: 877.466.6728

 

Any break and Holiday hours will be posted outside the TRC front doors

Computer Labs Hours

Contact Information

Technology Resource Center

Help Desk, Library Main Floor Southwest Minnesota State University
1501 State St.
Marshall, MN 56258

Telephone: 507-537-6111
Email: TRChelpdesk@SMSU.edu 

Last Modified: 6/14/21 1:38 PM